Refund policy
2. Return & Exchange Policy
Bluestees Return Policy
Due to the nature of limited and custom apparel, all sales are considered final.
Exchanges
We only replace items if:
- the wrong item was sent
- the item arrives damaged
- there is a manufacturing defect
Requests must be submitted within 7 days of delivery.
Non-Returnable Items
- Custom products
- Personalized items
- Worn or washed garments
- Sale items
Contact
For support, contact:
support@bluestees.com
Include:
- Order number
- Photos of issue
- Full description
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at bluestees@yahoo.com
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at bluestees@yahoo.com.